Privacy Policy
This policy explains how Lamiz Phones Trading LLC (“we”), which operates TechnoDG (technodg.ae), collects and uses your personal data. We follow the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
What we collect
- Order details: your name, phone number, email address (if given), delivery address and emirate, and the products you order.
- Account details: if you create an account, your login email and order history.
- Messages: what you send us on WhatsApp or through the website’s chat assistant.
- Technical data: basic information your browser sends (such as IP address and device type), and cookies (see below).
How we use it
- to process, confirm and deliver your orders, and to handle returns and warranty;
- to answer your questions;
- to prevent fraud and keep the website secure;
- to send you offers, only if you agree to receive them (you can opt out at any time).
Who we share it with
We share only what is needed with our delivery partners (to bring you your order), our hosting provider, and authorities when the law requires it. We never sell your personal data.
Cookies and local storage
We use cookies and your browser’s local storage to keep your cart, remember your language and emirate, and save your wishlist and recently viewed products on your device. If we add analytics tools (such as Google Analytics), they will only measure how the website is used.
AI assistant
If you use the chat assistant on the website, your messages are processed by our AI provider to generate answers. Please do not share sensitive information (such as card numbers) in the chat.
How long we keep it
We keep order records as long as UAE tax and commercial laws require, and other data only as long as needed for the purposes above.
Your rights
You can ask to see, correct or delete your personal data, or to stop marketing messages. Message us on WhatsApp at +971 50 484 1393.
Changes
We may update this policy. The latest version is always on this page.